Call Centre

Efficient Call Capture and upsell conversion!

So you've done the hard and expensive part of sales, and got the phone to ring. But did you know:

• 70% of new customers will hang up if the phone is not answered within 30 seconds
• 80% of potential customers will hang up if they get through to an answering machine
• Most customers will continue to shop around after a poor or mediocre service and most likely go to an online competitor!
• Most consumers expect sales lines to be open out of hours and all weekend

We can provide an efficient and a variable cost solution to handle your calls on a 24/7 basis:

• Freephone options.
• Guaranteed Service Levels.
• Competitive per minute talk time and fees.
• Maximise upsell conversion.
• No Script amendment fees!